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Summer 2019 Free further education online courses

 Career  

Becoming Career Smart: How to Sell Yourself

Thinking about a career change? Identify your key strengths and professional skills, and learn how to sell them and yourself.

Most people change their jobs multiple times, some make dramatic career shifts. Being able to identify your transferable skills is vital in a changing career marketplace.

This course investigates the current career environment and, using case studies and a series of unique audit tools, it will challenge you to explore your successes and what success means to you. It will also develop your capacity to reflect on your strengths and weaknesses and increase your knowledge of credentials (the skills and capabilities you have built during your life and career).

Course duration 2 weeks
3 hours per week
Certificates available


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Writing 

How to Succeed at: Writing Applications

This free three week course will help you produce a perfect CV, application and online profile when applying for a job or course.

Experts from The Careers Service share their top tips to help you write exceptional applications, CVs (or resumes), covering letters and personal statements.

You'll also hear from employers and admissions tutors to find out what they really look for in a candidate. And once you've written that perfect application, prepare for the next stage with our course:

Course duration 3 weeks
3 hours per week
Certificates available


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Phone

Effective Questioning for Call Handlers

Improve how you or your company speaks to people on the phone to ensure good levels of service and in some situations safety.

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and even safety.

On this course you will learn to evaluate how call handlers ask questions over the phone. You will examine the consequences of asking questions in different ways and consider how this affects call outcomes. You will also examine the role of technology in call handler-caller communication and how software design can support service delivery over the telephone.

Course duration 3 weeks
3 hours per week
Certificates available


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Mobile

Digital Skills: Mobile

Learn about mobile design, development and creating mobile experiences, as well as bigger concepts related to mobile technology.

In 2016, mobile use overtook desktop use. On this course, you will explore what mobile is, the growth of mobile technology and benefits associated with it. You will discover why industry experts often refer to "mobile" as "mobility", and you will find out about mobile products like wearable technology. You will explore what mobile design is by understanding key design concepts and development approaches which will help you to build an effective mobile app. We'll look at why the 'Internet of Things' is the new mobile hot topic, and explore some of the potential security issues involved.

Course duration 2 weeks
2 hours per week
Certificates available


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italy

Learn Italian


A lively introduction to the German language in ten short parts. Watch and listen to the clips and have a look at the key language and transcripts if needed.



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spain

Learn Spanish

This free online course will give you the basic language skills needed to make new friends and cope with everyday situations, as well as being a stepping stone for a further exploration into Norwegian language, society and culture.



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norway

Learn Norwegian

German is the most widely spoken native language in Europe, and German-speaking countries benefit from strong economics and low unemployment. This course will help you consolidate your German communication skills for the workplace



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german

Learn German

The Jacobites, loyal followers of an exiled king, sparked political upheaval in Scotland. From the Glorious Revolution of 1688 to the Battle of Culloden in 1746, their story is one of rebellions, plots, espionage, tartan-clad heroes and bloody defeat. It is a story clouded by failure and cloaked in romance, making it sometimes difficult to disentangle from the turbulent historical reality.



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china

Introduction to Chinese: Conversation

Learn how to hold a basic conversation in Chinese Mandarin and master around 150 Chinese words with this online language course.

Learn how to use Chinese words in the right context

Are you new to the Chinese language? Gain an introduction to Chinese conversation with this fun and interactive course. On this course, you will learn useful words and expressions that will help you navigate your way through China.

You will cover greetings and introductions as well as basic tasks like asking for directions and ordering meals. You will also build your knowledge of traditional and popular Chinese culture. By the end of this course, you will have learnt approximately 150 new words that will help you with more advanced Chinese language courses in the future.


Course duration 6 weeks
2 hours per week
Certificates available

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